We are one of the better moving companies austin tx and we like to touch a little bit on the subject of choosing moving companies only based on online reviews:
We truly believe that the customer is always right, and we appreciate our customers after all without customers we will have to shut down, in the present days that most of the searches for local services just like us are done by the internet, and anyone can rate anything for everyone to see it is very important to develop a good relationship with the consumer and make sure that they are satisfied with your services.
I think that the internet is an awesome tool for consumer to research a moving company austin tx, but a new problem have surfaced, competing businesses in your market niche can also review a company in a negative way to try and prevent from them to gain customers, those negative reviews are hard to fight and lot of time business will lose customers over fake reviews, another problem that I have seen that websites as Yelp will only show negative reviews and will delete real customers positive reviews, on the other side many moving companies will fake their own reviews and some will hire companies to do this for them, many times I have surfed the net to find my compotation using the same fake reviews over and over all over the internet some of the reviews are so poorly composed that I find it hard that anyone really believe them.
One more issue that see raising is some consumer are using the review system to squeeze businesses for discounts and free stuff and businesses knowing the negative effect of the review are willing to lose and not deal with a problematic negative review, after knowing all of that should you ignore online reviews, of course not reviews are still one of the most powerful ways for us to check on a business but you really need to read them and try to see if they make any sense and that for positive and negative reviews as one .
So what am I trying to say is that don’t choose your movers based on reviews only, look into other things like BBB report really bad movers going to have very low Better Business Bureau ranking like D or F, also look for any type of scam boards, another place to look is the web site https://www.protectyourmove.gov/
This is probably the best most reliable source because not like the BBB or Yelp coving companies don’t pay them to be featured its not a profitable business so you can be sure there is no corruption there, and I’m not trying to say that there is corruption in the BBB but when there is money involved something wrong might happened (just my opinion) and the government have nothing to gain from what movers you going to choose and the only thing they want is to protect you from bad movers.
Austin Movers UUUU is one of the leading moving companies austin tx give us a call and we will help you make your choice an easy one.